A Tour Guide is a person employed
to show tourists around places of interest. He/she has the responsibility to
cooperate and coordinate with all their tourists, and guide them throughout the
trip. A Tour Guide may be for a particular place, city or for the entire duration
of the tour. Some people get confused between a Tour Guide and a Tour Manager.
A Tour Manager is one who is there with the tourists for the entire duration of
the trip, whereas a Tour Guide may be temporary. Tour Managers usually hire
Tour Guides for their Group. Sometimes the Tour Managers are themselves the
Guide of the Group. In short, a Tour Manager may be a Tour Guide, but a Tour
Guide is not always the Tour Manager. In this Blog, we will share some
Qualities that all Good Tour Guides must possess. Let’s get started…..
1. Social Skills: The biggest
quality that a good Tour Guide should have is Social Skills. He/she must be a
social person, who is willing to start conversation with people. Tour Guides
have to interact with strangers all the time. Hence, it is important that they
possess good social skills. Social skills also make them friendly and humble
towards their tourists.
2. Attentive: A good tour guide is always attentive. He/she
listens to everyone, and is willing to answer their queries. Attentiveness
helps in good communication and interaction between the guide and tourists.
3. Polite and Jolly: A Tour Guide should be Polite and Jolly
towards his/her tourists. Being rude to anyone is unacceptable. The guide
should be polite enough to win the respect of all tourists.
4. Approachable: The Guide should
be approachable. He/she must be always available to solve the queries of their
tourists. This makes everyone comfortable and frank to the guide. In short, the
guide must be someone easy to get along with.
5. Unbiased: Sometimes the guide
end up being biased, he/she favours a few people in the group, and often ignore
others. This may freak out the group resulting in arguments and quarrels. A
Good Tour Guide is Unbiased and Transparent towards all the tourists.
6. Knowledgeable: A Tour Guide may
be for a particular place or city. Whatever their job is, he/she must be aware
of each and every information. The guide should be ready to face any questions
by the tourists. He/she cannot go blank on any question. If the question is out
of your subject of expertise, note it and get back to the person later. The
guide must also be updated about all latest developments and information about
the place. A well informed guide is always appreciated.
7. Good Speaker: A Good Tour Guide
is a Good Speaker. His/her voice should be audible to all. Also, he/she should
be confident enough to address everyone.
8. Share your Passions: If you are
a Tour Guide, share your Passion and Experiences with the Group members. They
are always interested in knowing about you and your life. This sharing nature
also helps people in opening up with you.
9. Humorous: A Tour Guide should
have a Good Sense of Humour. It is important for bringing a smile on the faces
of your guests. Avoid any form of insult as sometimes people may take it in a
sarcastic manner.
10. Give Personalised service: If
possible, try to give personalised services. Giving Personalised services can make
people feel special and appreciated. Don’t end up being partial in this
process.
11. Be Willing to Help: A helping
nature is highly appreciated. Try to help your guests whenever possible. Spend
some time after the day to ask their queries and doubts.
These were the Qualities of a
Good Tour Guide. If you have more suggestions, comment down below and contribute
to this article. Your suggestions will make this article more fruitful to the
readers…..
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